Return Policy
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At Tluzaringhikchol, we strive to provide high-quality printing services that meet your expectations. This Return Policy outlines the conditions under which returns and refunds may be processed.
Quality Guarantee
We stand behind the quality of our printing work. If you receive products that do not meet our quality standards or differ significantly from what was agreed upon, please contact us immediately.
Return Conditions
Returns may be accepted under the following circumstances:
- Printing errors caused by our production process
- Significant defects in materials or finishing
- Products that do not match the approved proof
- Damage that occurred during shipping (if applicable)
Non-Returnable Items
The following items are generally not eligible for return:
- Custom or personalized items that were produced according to your specifications
- Items with errors that were present in the design files you provided
- Items that have been used or damaged after receipt
- Digital products or services
- Rush orders that were completed on time
Return Process
To initiate a return:
- Contact us within 7 days of receiving your order
- Provide your order number and detailed description of the issue
- Include photographs if applicable
- Wait for our team to review and approve the return request
- Follow our instructions for returning the items (if required)
Refund Policy
If your return is approved:
- We will process a full refund to your original payment method
- Refunds typically take 5-10 business days to appear in your account
- Shipping costs are non-refundable unless the error was on our part
- We may offer a reprint instead of a refund at our discretion
Replacement Orders
In many cases, we may offer to reprint your order at no additional cost rather than process a return. This is often faster and more convenient for both parties.
Proof Approval
Once you approve a digital proof, you are responsible for verifying all details including text, colors, and layout. Changes requested after approval may incur additional charges.
Contact Us
For questions about returns or to initiate a return request, please contact us at:
Tluzaringhikchol
315 Bleecker St #91
New York, NY 10014, United States
Email: info@tluzaringhikchol.world
Phone: +13477728321
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